About Call Control For Broadworks

Call Control for BroadWorks (xsi) allows you to originate, transfer, merge and hold/resume calls from your Android phone through your BroadSoft BroadWorks powered desk phone and enables easy control of Remote Office, BroadWorks Anywhere, DND and Call Forwarding settings while on the move. If used with an account that is a member of a Call Center, joining/unjoining and control of the Agent ACD State is also possible. IMPORTANT: Call Control for BroadWorks (xsi) requires service from a BroadWorks powered service provider and the account must include the following services - BroadWorks Anywhere - Remote Office - Simultaneous Ring Personal - Calling Line ID Delivery Blocking - Do Not Disturb - Call Forwarding - Always - Call Forwarding - No Answer - Call Forwarding - Not Reachable - Call Forwarding - Busy - Basic Call Logs - Call Center - Voice Messaging in order to benefit fully from this app. If you have any other question, please do not hesitate to contact [email protected]