About M Net Hilft

The M-net helps app supports you in resolving questions and problems relating to your Internet connection yourself, quickly and easily. ANALYZES • Automatic problem detection • No waiting • Straight to the right instructions INTERACTIVE HELP • Automatic problem solving • Understandable explanations • Intelligent questions CONTACTING US • Contact customer service via the app • Submission of analyzes for faster processing in the hotline SETUP WIZARD • Reminder of the activation date • Detection of the router with camera scan • Activation of the landline connection • Detection of WLAN data and automatic connection setup SHARE WiFi • Setting up the WLAN connection for external devices OPTIMIZE WLAN • Improve WLAN coverage through targeted measurements MY M-NET CUSTOMER PORTAL • With the M-net login all contract data at a glance • View order status • Invoice view and invoice settings