About Greaves Resolve

Greaves Resolve is an app developed for Greaves Power Dealers and Engineers to seamlessly manage all customer service requests including installation & commissioning, breakdowns, periodic service, erratic behavior, preventive maintenance among others. Using this app, Dealers can View Service call status dashboard View Service Call Dashboard by Call Type View Open Call Dashboard View Customer Feedback Assign calls to Engineer/ Technician Using this app, Engineers/Technicians can View & update assigned Service calls (Accept / Reject) Log Service date/time/location Register Call type Register diagnosis remarks Generate electronic Field Service Report (e-FSR)