About O2 My Service

The o2 my Service App helps you to quickly and easily clarify questions and problems relating to your Internet and mobile phone connection yourself. Analyzes • Automatic problem detection • No waiting • Straight to the right instructions Interactive help • Automatic problem solving • Understandable explanations • Intelligent questions Contact • Contact customer service via the app • Transmission of the analyzes for faster processing in the hotline Setup assistant • Reminder of the activation date • Detection of the router with camera scan • Scan of the access data and activation of the Internet connection • Detection of WLAN data and automatic connection setup